Real Estate VA Expectations
Our VAs will (depending on Investor needs):
· Research and call FSBO properties and Rental Properties with the criteria provided by the Investor.
· Document all properties found and calls made in the FSBO Call log in Google Drive.
· Complete Property Information Sheet with as much information as the VA is able to obtain from the seller.
· Complete Buyer Information Sheet to screen buyers that call or email.
· Answer and/or return all calls from Buyers or Sellers through the Google Voice System.
· Place online ads.
· Complete Yellow Letters.
· Schedule or confirm appointments.
· Document time worked with comment as to work performed daily in the VA Timesheet in Google Drive.
Our VAs do NOT:
· Negotiate any deals with sellers or buyers
· Explain details of the investor’s process or intentions on buying homes to a seller.
Investor Responsibility:
· Attend a VA training session to fully understand what the VA is taught and how to best utilize our services and system.
· Keep open communication with the VA.
o Respond to your VA emails with any questions or concerns they may have.
o Issues with your VA can be communicated to the VA’s Mentor/Supervisor.
· Provide a broad criteria range to allow the VA to find FSBOs in your area.
o Don’t limit the price range, types of houses or areas too much.
· Follow up on all lead sheets (see note below)
· Invoices are emailed weekly and payments are due upon receipt.
o If not paid within 5 days credit card will be charged and services will be suspended if payment is declined after 7 days of invoice. If not paid within 30 days services will be terminated and a late fee of $25 will be added to each outstanding invoice.
· The rates agreed upon within this contract are effective for the first year. Annually the hourly rate increases 5%.
· If the “no” to lease purchase leads are refused by you, the lead per hour ratio will go down and leads will end up costing more per lead sheet. *Keep in mind that seller motivation levels change with the length of time the house is on the market and the seller may not understand what a lease purchase is until you follow up.*
· All leads (even “no” to lease purchase) should be followed up on by the investor.
· When doing additional marketing campaigns (yellow letters, signs, etc.) the lead per hour rate increase.
· Investor may terminate this agreement at any time with one week prior written notice given by return receipt requested via email to: [email protected]
· Research and call FSBO properties and Rental Properties with the criteria provided by the Investor.
· Document all properties found and calls made in the FSBO Call log in Google Drive.
· Complete Property Information Sheet with as much information as the VA is able to obtain from the seller.
· Complete Buyer Information Sheet to screen buyers that call or email.
· Answer and/or return all calls from Buyers or Sellers through the Google Voice System.
· Place online ads.
· Complete Yellow Letters.
· Schedule or confirm appointments.
· Document time worked with comment as to work performed daily in the VA Timesheet in Google Drive.
Our VAs do NOT:
· Negotiate any deals with sellers or buyers
· Explain details of the investor’s process or intentions on buying homes to a seller.
Investor Responsibility:
· Attend a VA training session to fully understand what the VA is taught and how to best utilize our services and system.
· Keep open communication with the VA.
o Respond to your VA emails with any questions or concerns they may have.
o Issues with your VA can be communicated to the VA’s Mentor/Supervisor.
· Provide a broad criteria range to allow the VA to find FSBOs in your area.
o Don’t limit the price range, types of houses or areas too much.
· Follow up on all lead sheets (see note below)
· Invoices are emailed weekly and payments are due upon receipt.
o If not paid within 5 days credit card will be charged and services will be suspended if payment is declined after 7 days of invoice. If not paid within 30 days services will be terminated and a late fee of $25 will be added to each outstanding invoice.
· The rates agreed upon within this contract are effective for the first year. Annually the hourly rate increases 5%.
- Setup fee and charges are non-refundable.
· If the “no” to lease purchase leads are refused by you, the lead per hour ratio will go down and leads will end up costing more per lead sheet. *Keep in mind that seller motivation levels change with the length of time the house is on the market and the seller may not understand what a lease purchase is until you follow up.*
· All leads (even “no” to lease purchase) should be followed up on by the investor.
· When doing additional marketing campaigns (yellow letters, signs, etc.) the lead per hour rate increase.
· Investor may terminate this agreement at any time with one week prior written notice given by return receipt requested via email to: [email protected]
- We cannot guarantee the amount of leads the investor will receive, however we do try to obtain at minimum 1 lead per hour. This depends on the criteria provided by the investor and the amount of sellers the VA is able to reach vs leaving voicemails.
- We cannot guarantee lease purchase or owner financing leads and cannot guarantee prospects over suspects. The VAs are trained on obtaining the information, but they are not investors and do not know all the details of working or closing deals.
- Google documents and voice accounts remain property of Virtual Office VA Staffing, LLC. If you cancel service, but would like to keep Google Number, there is a $9.99 p/month charge.